When you visit our website, we or a third party provider, may also place a “cookie” on your browser. Cookies are like little memory banks that store your browser activity and personal preferences. We use data from these “cookies” to provide you and others with a better customer experience.
We also have access to information directly from your computer, such as:
- IP Address – This tells us where you are visiting from.
- Web Browser – This helps us to know how to better server you when you visit our website. For example, if we find that you are using an older browser, we may ask you to update it so you have a better experience when browsing through our delicious just-add-water meals.
- Device – This shows us what type of device you are using to access our website (mobile, iPad, etc.) and will help us in understanding how to better server our website across multiple devices.
Other types of information we collect may include your operating system, day you visited us, what website you came from, etc. We may also track any links you click on including, but not limited to, our social media channels. Information such as this helps us with making improvements to our website in terms of content, layout, etc.
Through purchases made on our website, we may ask for personal information like your billing address, phone number, credit card type, and credit card number. It is secured via SSL (Secure Socket Layer) Technology. This information is only requested so that you can complete your purchase and we can process your order. However, please note that we may retain your email address to track your business with us at NEX-XOS (thank you!) and to reach out to you with news or special offers.
When you contact us, we will also collect your email address and any other information contained within your email. If we receive similar questions or concerns from others, we may choose to address them on our “Frequently Asked Questions” portion of our website (don’t worry, we won’t list who the question was originated by!)